We respect your privacy and are committed to protecting it through our compliance with this
privacy policy (the “Policy”). This Policy describes the types of information we may collect
from you or that you may provideon the https://www.hchogz.com/website (the “Website”), our
mobile application (the “Mobile Application”), and any of their related products and services
(collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and
disclosing that Personal Information. It also describes the choices available to you regarding our
use of your Personal Information and how you can access and update it.
This Policy is a legally binding agreement between you (the “User”, “you” or “your”) and Hells
Crypto Inc. (“we”, “us” or “our”). If you are entering into this agreement on behalf of a business
or other legal entity, you represent that you have the authority to bind such entity to this
agreement, in which case the terms “User”, “you” or “your” shall refer to such entity. If you do
not have such authority, or if you do not agree with the terms of this agreement, you must not
accept this agreement and may not access and use the Services. By accessing and using the
Services, you acknowledge that you have read, understood, and agree to be bound by the terms
of this Policy. This Policy does not apply to the practices of companies that we do not own or
control, or to individuals that we do not employ or manage.
Table of contents
1. Automatic collection of information
2. Collection of personal information
3. Privacy of children
4. Use and processing of collected information
5. Payment processing
6. Managing information
7. Disclosure of information
8. Retention of information
9. California privacy rights
10. How to exercise your rights
11. Cookies
12. Data analytics
13. Do Not Track signals
14. Advertisements
15. Social media features
16. Email marketing
17. Push notifications
18. Affiliate links
19. Links to other resources
20. Information security
21. Data breach
22. Changes and amendments
23. Acceptance of this policy
24. Contacting us
1. Automatic collection of Personal Information
When you open the Website or use the Mobile Application, our servers automatically record
information that your browser or device sends. This data may include information such as your
device’s IP address and location, browser and device name and version, operating system type
and version, language preferences, the webpage you were visiting before you came to the
Services, pages of the Services that you visit, the time spent on those pages, the information you
search for on the Services, access times and dates, and other statistics (collectively, “Personal
Information”).
Information collected automatically is used only to identify potential cases of abuse and establish
statistical information regarding the usage and traffic of the Services. This statistical information
is not otherwise aggregated in such a way that would identify any particular User of the system.
2. Collection of Personal Information
You can access and use the Services without telling us who you are or revealing any information
by which someone could identify you as a specific, identifiable individual. If, however, you wish
to use some of the features offered on the Services, you may be asked to provide certain Personal
Information (for example, your name and e-mail address).
We receive and store any information you knowingly provide to us when you create an account,
publish content, make a purchase, or fill any forms on the Services. When required, this
information may include the following:
Account details (such as user name, unique user ID, password, etc)
Contact information (such as email address, phone number, etc)
Basic Personal Information (such as name, country of residence, etc)
Sensitive Personal Information (such as ethnicity, religious beliefs, mental health, etc)
Biometric information (such as facial recognition, fingerprints, etc)
Proof of identity (such as a photocopy of a government ID)
Payment information (such as credit card details, bank details, etc)
Geolocation data of your device (such as latitude and longitude)
Certain features on the mobile device (such as contacts, calendar, gallery, etc)
Information about other individuals (such as your family members, friends, etc)
Any other materials you willingly submit to us (such as articles, images, feedback, etc)
Some of the information we collect is directly from you via the Services. However, we
may also collect Personal Information about you from other sources such as social media
platforms, public databases, third-party data providers, and our joint partners. Personal
Information we collect from other sources may include demographic information, such as
age and gender, device information, such as IP addresses, location, such as city and state,
and online behavioral data, such as information about your use of social media websites,
page view information and search results and links.
You can choose not to provide us with your Personal Information, but then you may not be able
to take advantage of some of the features on the Services. Users who are uncertain about what
information is mandatory are welcome to contact us.
3. Privacy of children
We do not knowingly collect any Personal Information from children under the age of 13. If you
are under the age of 13, please do not submit any Personal Information through the Services. If
you have reason to believe that a child under the age of 13 has provided Personal Information to
us through the Services, please contact us to request that we delete that child’s Personal
Information from our Services.
We encourage parents and legal guardians to monitor their children’s Internet usage and to help
enforce this Policy by instructing their children never to provide Personal Information through
the Services without their permission.
4. Use and processing of collected Personal Information
We act as a data controller and a data processor when handling Personal Information, unless we
have entered into a data processing agreement with you in which case you would be the data
controller and we would be the data processor.
Our role may also differ depending on the specific situation involving Personal Information. We
act in the capacity of a data controller when we ask you to submit your Personal Information that
is necessary to ensure your access and use of the Services. In such instances, we are a data
controller because we determine the purposes and means of the processing of Personal
Information.
We act in the capacity of a data processor in situations when you submit Personal Information
through the Services. We do not own, control, or make decisions about the submitted Personal
Information, and such Personal Information is processed only in accordance with your
instructions. In such instances, the User providing Personal Information acts as a data controller.
In order to make the Services available to you, or to meet a legal obligation, we may need to
collect and use certain Personal Information. If you do not provide the information that we
request, we may not be able to provide you with the requested products or services. Any of the
information we collect from you may be used for the following purposes:
Create and manage user accounts
Fulfill and manage orders
Deliver products or services
Improve products and services
Send administrative information
Send marketing and promotional communications
Send product and service updates
Respond to inquiries and offer support
Request user feedback
Improve user experience
Post customer testimonials
Deliver targeted advertising
Administer prize draws and competitions
Enforce terms and conditions and policies
Protect from abuse and malicious users
Respond to legal requests and prevent harm
Run and operate the Services
Processing your Personal Information depends on how you interact with the Services, where you
are located in the world and if one of the following applies: (i) you have given your consent for
one or more specific purposes; this, however, does not apply, whenever the processing of
Personal Information is subject to California Consumer Privacy Act; (ii) provision of information
is necessary for the performance of an agreement with you and/or for any pre-contractual
obligations thereof; (iii) processing is necessary for compliance with a legal obligation to which
you are subject; (iv) processing is related to a task that is carried out in the public interest or in
the exercise of official authority vested in us; (v) processing is necessary for the purposes of the
legitimate interests pursued by us or by a third party. We may also combine or aggregate some of
your Personal Information in order to better serve you and to improve and update our Services.
Note that under some legislations we may be allowed to process information until you object to
such processing by opting out, without having to rely on consent or any other of the legal bases.
In any case, direct your inquiries to the contact information provided herein and we will be
happy to clarify the specific legal basis that applies to the processing, and in particular whether
the provision of Personal Information is a statutory or contractual requirement, or a requirement
necessary to enter into a contract.
5. Payment processing
In case of Services requiring payment, you may need to provide your credit card details or other
payment account information, which will be used solely for processing payments. We use third-
party payment processors (“Payment Processors”) to assist us in processing your payment
information securely. We make reasonable efforts to ensure the security of all third-party
platforms. We cannot be held liable for any losses resulting from use of Payment Processors,
Service Providers, or any other third party platform.
We will share payment data with the Payment Processors only to the extent necessary for the
purposes of processing your payments, refunding such payments, and dealing with complaints
and queries related to such payments and refunds.
Please note that the Payment Processors may collect some Personal Information from you, which
allows them to process your payments (e.g., your email address, address, credit card details, and
bank account number) and handle all the steps in the payment process through their systems,
including data collection and data processing. Where necessary for processing future or recurring
payments and subject to your prior consent, your financial information will be stored in
encrypted form on secure servers of our Payment Processors. The Payment Processors’ use of
your Personal Information is governed by their respective privacy policies which may or may not
contain privacy protections as protective as this Policy. We suggest that you review their
respective privacy policies.
6. Managing Personal Information
You are able to delete certain Personal Information we have about you. The Personal
Information you can delete may change as the Services change. When you delete Personal
Information, however, we may maintain a copy of the unrevised Personal Information in our
records for the duration necessary to comply with our obligations to our affiliates and partners,
and for the purposes described below. If you would like to delete your Personal Information or
permanently delete your account, you can do so by contacting us.
7. Disclosure of Personal Information
Depending on the requested Services or as necessary to complete any transaction or provide any
Service you have requested, we may share your information with our trusted subsidiaries and
joint venture partners, affiliates, contracted companies, and service providers (collectively,
“Service Providers”) we rely upon to assist in the operation of the Services available to youWe
will not share any personally identifiable information with third parties and will not share any
information with unaffiliated third parties except as provided in this Policy.
Service Providers are not authorized to use or disclose your information except as necessary to
perform services on our behalf or comply with legal requirements. Service Providers are given
the information they need only in order to perform their designated functions, and we do not
authorize them to use or disclose any of the provided information for their own marketing or
other purposes.
We may also disclose any Personal Information we collect, use or receive if required or
permitted by law, such as to comply with a subpoena or similar legal process, and when we
believe in good faith that disclosure is necessary to protect our rights, protect your safety or the
safety of others, investigate fraud, or respond to a government request.
In the event we go through a business transition, such as a merger or acquisition by another
company, or sale of all or a portion of its assets, your user account, and by using the Services,
you are consenting to any potential future merger or acquisition in which you account and
Personal Information may be transferred as part of the transaction.
8. Retention of Personal Information
We will retain and use your Personal Information for the period necessary to comply with our
legal obligations, as long as your user account remains active, until the purchase order or
Services are fulfilled, until our and our affiliates and partners obligations are fulfilled, to enforce
our agreements, resolve disputes, and as required or permitted by law.
We may use any aggregated data derived from or incorporating your Personal Information after
you update or delete it, but not in a manner that would identify you personally. Once the
retention period expires, Personal Information shall be deleted. Therefore, the right to access, the
right to erasure, the right to rectification, and the right to data portability cannot be enforced after
the expiration of the retention period.
9. California privacy rights
Consumers residing in California are afforded certain additional rights with respect to their
Personal Information under the California Consumer Privacy Act (“CCPA”). If you are a
California resident, this section applies to you.
As described in this Policy in the information collection section above, we have collected the
categories of Personal Information listed below in the past twelve (12) months:
Personal identifiers (such as email address, phone number, etc)
Person’s characteristics (such as age, gender, etc)
Biometric information (facial recognition, fingerprints, etc)
Audio, visual, electronic, or other types of recordings
Professional or employment information
Internet or other electronic network activity
Purchase history
Geolocation data
Education records
In addition to the rights as explained in this Policy, California residents who provide Personal
Information as defined in the statute to obtain Services for personal, family, or household use are
entitled to request and obtain from us, once a calendar year, information about the categories and
specific pieces of Personal Information we have collected and disclosed.
Furthermore, California residents have the right to request deletion of their Personal Information
or opt-out of the sale of their Personal Information which may include selling, disclosing, or
transferring Personal Information to another business or a third party for monetary or other
valuable consideration. To do so, simply contact us. We will not discriminate against you if you
exercise your rights under the CCPA.
10. How to exercise your rights
Any requests to exercise your rights can be directed to us through the contact details provided in
this document. Please note that we may ask you to verify your identity before responding to such
requests. Your request must provide sufficient information that allows us to verify that you are
the person you are claiming to be or that you are the authorized representative of such person. If
we receive your request from an authorized representative, we may request evidence that you
have provided such an authorized representative with power of attorney or that the authorized
representative otherwise has valid written authority to submit requests on your behalf.
You must include sufficient details to allow us to properly understand the request and respond to
it. We cannot respond to your request or provide you with Personal Information unless we first
verify your identity or authority to make such a request and confirm that the Personal
Information relates to you.
11. Cookies
Our Services use “cookies” to help personalize your online experience. A cookie is a text file
that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or
deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by
a web server in the domain that issued the cookie to you. If you choose to decline cookies, you
may not be able to fully experience the features of the Services.
We may use cookies to collect, store, and track information for security and personalization, to
operate the Services, and for statistical purposes. For further information on the cookies we
collect and their purpose, see our cookie policy. Please note that you have the ability to accept or
decline cookies. Most web browsers automatically accept cookies by default, but you can modify
your browser settings to decline cookies if you prefer.
12. Data analytics
Our Services may use third-party analytics tools that use cookies, web beacons, or other similar
information-gathering technologies to collect standard internet activity and usage information.
The information gathered is used to compile statistical reports on User activity such as how often
Users visit our Services, what pages they visit and for how long, etc. We use the information
obtained from these analytics tools to monitor the performance and improve our Services. We do
not use third-party analytics tools to track or to collect any personally identifiable information of
our Users and we will not associate any information gathered from the statistical reports with any
individual User.
13. Do Not Track signals
Some browsers incorporate a Do Not Track feature that signals to websites you visit that you do
not want to have your online activity tracked. Tracking is not the same as using or collecting
information in connection with a website. For these purposes, tracking refers to collecting
personally identifiable information from consumers who use or visit a website or online service
as they move across different websites over time. The Services do not track its visitors over time
and across third-party websites. However, some third-party websites may keep track of your
browsing activities when they serve you content, which enables them to tailor what they present
to you. For a description of Do Not Track protocols for browsers and mobile devices or to learn
more about the choices available to you, visit internetcookies.com
14. Advertisements
We may permit certain third-party companies to help us tailor advertising that we think may be
of interest to Users and to collect and use other data about User activities on the Services. These
companies may deliver ads that might place cookies and otherwise track User behavior.
15. Social media features
Our Services may include social media features, such as the Facebook and Twitter buttons, Share
This buttons, etc (collectively, “Social Media Features”). These Social Media Features may
collect your IP address, what page you are visiting on our Services, and may set a cookie to
enable Social Media Features to function properly. Social Media Features are hosted either by
their respective providers or directly on our Services. Your interactions with these Social Media
Features are governed by the privacy policy of their respective providers.
16. Email marketing
We offer electronic newsletters to which you may voluntarily subscribe at any time. We are
committed to keeping your e-mail address confidential and will not disclose your email address
to any third parties except as allowed in the information use and processing section or for the
purposes of utilizing a third-party provider to send such emails. We will maintain the
information sent via e-mail in accordance with applicable laws and regulations.
In compliance with applicable legislation, all e-mails sent from us will clearly state who the e-
mail is from and provide clear information on how to contact the sender. You may choose to stop
receiving our newsletter or marketing emails by following the unsubscribe instructions included
in these emails or by contacting us. However, you will continue to receive essential transactional
emails.
17. Push notifications
We offer push notifications to which you may also voluntarily subscribe at any time. To make
sure push notifications reach the correct devices, we use a third-party push notifications provider
who relies on a device token unique to your device which is issued by the operating system of
your device. While it is possible to access a list of device tokens, they will not reveal your
identity, your unique device ID, or your contact information to us or our third-party push
notifications provider. We will maintain the information sent via e-mail in accordance with
applicable laws and regulations. If, at any time, you wish to stop receiving push notifications,
simply adjust your device settings accordingly.
18. Affiliate links
We may engage in affiliate marketing and have affiliate links present on the Services for the
purpose of being able to offer you related or additional products and services. If you click on an
affiliate link, a cookie will be placed on your browser to track any sales for purposes of
commissions.
19. Links to other resources
The Services contain links to other resources that are not owned or controlled by us. Please be
aware that we are not responsible for the privacy practices of such other resources or third
parties. We encourage you to be aware when you leave the Services and to read the privacy
statements of each and every resource that may collect Personal Information.
20. Information security
We secure information you provide on computer servers in a controlled, secure environment,
protected from unauthorized access, use, or disclosure. We maintain reasonable administrative,
technical, and physical safeguards in an effort to protect against unauthorized access, use,
modification, and disclosure of Personal Information in our control and custody. However, no
data transmission over the Internet or wireless network can be guaranteed.
Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there
are security and privacy limitations of the Internet which are beyond our control; (ii) the security,
integrity, and privacy of any and all information and data exchanged between you and the
Services cannot be guaranteed; and (iii) any such information and data may be viewed or
tampered with in transit by a third party, despite best efforts.
As the security of Personal Information depends in part on the security of the device you use to
communicate with us and the security you use to protect your credentials, please take appropriate
measures to protect this information.
21. Data breach
In the event we become aware that the security of the Services has been compromised or Users’
Personal Information has been disclosed to unrelated third parties as a result of external activity,
including, but not limited to, security attacks or fraud, we reserve the right to take reasonably
appropriate measures, including, but not limited to, investigation and reporting, as well as
notification to and cooperation with law enforcement authorities. In the event of a data breach,
we will make reasonable efforts to notify affected individuals if we believe that there is a
reasonable risk of harm to the User as a result of the breach or if notice is otherwise required by
law. When we do, we will send you an email.
22. Changes and amendments
We reserve the right to modify this Policy or its terms related to the Services at any time at our
discretion. When we do, we will revise the updated date at the bottom of this page. We may also
provide notice to you in other ways at our discretion, such as through the contact information
you have provided.
An updated version of this Policy will be effective immediately upon the posting of the revised
Policy unless otherwise specified. Your continued use of the Services after the effective date of
the revised Policy (or such other act specified at that time) will constitute your consent to those
changes. However, we will not, without your consent, use your Personal Information in a manner
materially different than what was stated at the time your Personal Information was collected.
23. Acceptance of this policy
You acknowledge that you have read this Policy and agree to all its terms and conditions. By
accessing and using the Services and submitting your information you agree to be bound by this
Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to access
or use the Services.
24. Contacting us
If you have any questions regarding the information we may hold about you or if you wish to
exercise your rights, you may use the following data subject request form to submit your request:
Submit a data access request
If you have any other questions, concerns, or complaints regarding this Policy, we encourage you
to contact us using the details below:
hellscryptos@gmail.com
We will attempt to resolve complaints and disputes and make every reasonable effort to honor
your wish to exercise your rights as quickly as possible and in any event, within the timescales
provided by applicable data protection laws.
This document was last updated on April 18, 2023